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Plumbing emergencies can happen at any time. Even when you have diligently looked after your fixtures and plumbing system, issues still happen.

Turn Off the Main Water Valve

In most plumbing emergency situations, the main problem is leakage. The first thing you need to do is quickly get to where the main water valve is located and turn it off. Doing this, you will hinder the water supply coming to your building and lessen the amount of water bursting out of the leak.

Get In Touch For Help


When the need arises and you require an emergency plumber, we have plumbers on stand-by 24 hours a day, 7 days a week, 365 days a year.

Our team of dedicated trained plumbers, have fully stocked vehicles and the latest tools at their finger tips. Tradesmen receive the latest training in safety and plumbing and are ready to provide their knowledge to solve your plumbing requirements.

Got a Plumbing Emergency?

Here is a rundown of tasks and the times and if you should or may not need to request the support of professionals to them:

Overflowing Toilet Tank

When you find that the water continues to flow even in the event you have already flushed it. The problem is usually in the tank and you can just switch off the shut-off valve by yourself. To do that, you may repeatedly adjust the flapper and run several tests to see if the overflow stops. If the problem persists, you would need the help of a plumbing professional to adjust the float arm.

Clogged Drain

A blocked drain is a simple problem your plunger could resolve whether the problem is not too severe. If the plunger is still not able to effectively remove the blockage you may also use chemical cleansers. For severe blockages however, you may need to ask the help of professionals for this to be effectively remedied.

Pipe Leaks

Leaking pipes are a common occurrence, especially if these are relatively old. It is best to ask the support of professionals. The best thing you can do is to shut off the water valve and then call a professional that you trust.

Leaking Faucet

A leaking faucet is caused by pulling the fixture too hard. Over time, it is going to loosen and would lead to water leaking drop by drop. Although this isn’t entirely a significant plumbing emergency, leaks always meant wasting water. You can choose to fix this problem yourself. With the help of a wrench, you can tighten the fixture if this can still work. You could also choose to replace it completely.

Burst Pipes

Now, this is one of the largest plumbing issues you’ll likely encounter. The first thing to do would be to switch off the main water supply so it’s possible to prevent flooding in the home. The rest of the fixtures in your home should be turned off for the water to completely drain. Turn off appliances that come in contact with water as well as the heating system of the house.

Water Heater Emergencies

Whether your water heater has extremely loud noises or water leaks, these emergency reactions will prove useful.

Standard operating procedures would be to turn off the electricity or gas. In many gas water heater units, twist the dial above the thermostat to off. For electric forms, the circuit breaker lever should be away.

Next step would be to shut down the water supply of this water heater. If the water continues to flow, you want to turn off the main valve.

And if not done so yet, give us a call.

Extremely Hot Water

It’s great to have a warm bath at the end of the day to unwind, but if you noticed that the water from the shower or taps is extremely hot then you’ve got a plumbing emergency. The reason behind scalding hot water is that your water heater gets overheated.

You can turn on the hot water faucets and showers to drain out all of the hot water, but you need to be sure that you can safely do this. Additionally, prior to attempting this solution please turn off the water heater first.

I recently took up you offer of a free plumbing inspection, the service was great and we were very satisfied.

I particularly wish to commend the young lad Nick, who carried out the inspection and rectification work. He was very helpful with his advice and we were impressed with his friendly and courteous manner.

Great work Dr Drip, and congratulations on your terrific staff.

Ralph & Marie

About Us &

What We Do

Your Neighbourhood Plumber Sydney Plumbers were established in 2000, and today is one of Sydney’s fastest growing and most reputable plumbing maintenance companies. We specialise in rapid response emergency plumbing maintenance. Your Neighbourhood Plumber’s head office is located in Mona Vale, however we provide a plumbing service to all areas of Sydney.

Owned and operated by Andrew Smith, Your Neighbourhood Plumber offers a complete 24 hour 7 day a week service. We have 8 centrally controlled, mobile work vehicles for immediate response. Each vehicle carries a comprehensive range of the latest technology and inventory to ensure most jobs can be completed on the spot, which is a great cost savings for our customers.

Your Neighbourhood Plumber has built and maintains a loyal customer base, which includes domestic, commercial, real estate, strata, government and corporate companies. We initially became established throughout the Northern Beaches in Sydney and quickly built a strong reputation based on our high level of service, commitment to our customers and our professional expertise. We have since grown into a well-recognised and ethical plumbing company that services the entire Sydney region.

On time, every time is our passion and driving force behind our business. But it’s not the only thing that makes us different. Your Neighbourhood Plumber has one of the strongest code of ethics and staff training systems in the business of plumbing.

Our employees are extremely valued and highly trained. All employees undertake a full security and background check before starting and undergo an intensive training schedule prior to starting work at Your Neighbourhood Plumber. We recognise that our professional plumbers are the face of our company and therefore take immense responsibility on how they represent us.

Affordable, Timely, Here to Help

Blocked Drains

We provide Blocked Drains services.

Hot Water Services

We provide Hot Water Services services.

24 Hour Emergency Plumber

We provide 24 Hour Emergency Plumber services.

Pipe Relining

We provide Pipe Relining services.

Your Neighbourhood Plumber

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